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Frequently Asked Questions

These are a few of them. If you have any others, just get in touch at:

  • Do you sell in physical stores?

    We don't have a physical store ourselves. We do plan to partner with selected stores as we grow though, so keep an eye out for any announcements. In the meantime, everything you need is a couple of clicks away.

  • Do you ship internationally?

    We ship within the UK, and have suspended EU shipping due to Brexit issues. We plan to ship internationally, so join our mailing list or follow @londonbathers on Instagram for updates.

  • If I subscribe, can I cancel any time?

    Of course, it’s totally up to you if and when you want to take up a subscription, amend it, or cancel it.

  • Are all your products made in the UK?

    Yes, all of our body care products are. We source materials and products from Aberdeen, Fareham, Devon, Bristol, Norfolk and Yorkshire among other places. We’re London based, but rely on brilliant business across the UK to do what we do.

    Within our accessories range, we source handmade Turkish towels and handmade soap dishes from Spain.

  • Are London Bathers products organic?

    Our body washes and hand washes are. In the UK, cosmetics need to contain at least 70% organic ingredients to be certified organic. Our body cleansers are 83% and our hand cleansers are 98%. Our hand-made bar soaps, shampoo bars and soaking salts are all made with 100% natural ingredients, but aren’t certified as organic.

  • Do you have sales?

    Rarely! We're a small business and don't want to compete with large brands that slash prices (or pretend to) for occasions like Black Friday. We occasionally have a sale if we have a certain reason to, and will always promote it through our channels.